Account deletion
The Al Jameel Sales app is issued by AL JAMEEL FOR TRADE AND MANUFACTURING FOOD (L.L.C.) to its employees. This page explains how to ask for your account to be deleted and what happens to your data.
01In the app
The quickest way, inside the app:
- Open More.
- Choose Settings, then Privacy.
- Tap «Request account deletion» and confirm.
Your request reaches the company office immediately, and nothing is deleted before we have confirmed with you.
02Without the app
If you can no longer open the app, or it is no longer on your phone, ask by e-mail:
Send an account deletion request
Or write to egypt@aljameelfood.com with your full name and the work e-mail and mobile number registered with us, or call +20 10 7000 0553.
03What happens next
- The company office confirms your identity and contacts you if needed.
- We delete the account and tell you when it is done.
- We respond within 14 days.
04What is deleted
- Your app account and sign-in.
- The devices registered to your account.
- Push (notification) tokens, and the notifications sent to your account.
After deletion you can no longer sign in with this account, and no location is recorded.
05What is kept, and why
The business records you made while working are company records, kept for as long as accounting and tax law require; they are no longer tied to an account anyone can sign in to:
- Sales, orders, collections and returns.
- Visits, check-in points and shop locations.
- Security and administrative audit records, and your recorded agreement to the location terms.
The live location trail is deleted automatically after 90 days. Full details are in the Privacy Policy.